Tech

How to Get (Useful) Customer Feedback in 4 Steps

Whether it’s good customer feedback or bad, you can use both to refine your products and the customer service experience. But customer feedback shouldn’t be collected on a whim or randomly. If you do that, you’re missing out on key insights you can use to scale your business. Instead, you need a system for gathering, sorting, […]
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It’s not just you: Google added annoying icons to search on desktop

This post was originally published on this sitePhoto by Chesnot/Getty Images Google added tiny favicon icons to its search results this week for some reason, creating more clutter in what used to be a clean interface, and seemingly without actually improving the results or the user experience. The company says it’s part of a plan …

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Why Your Next iPhone Might Not Have a Lightning Port

There are many things that separate Apple’s products from its competitors. One of the most iconic is the Lightning port, Apple’s proprietary charging and connection cable that most of its products have been using for some time—but that could be changing very soon. Members of the European Commission will vote on…Read more…

How to Make the Ab Wheel Suck Less

This month in the Lifehacker Fitness Challenge we are taking on the ab wheel, aka ab roller, aka “crap, I fell on my face again.” Last week we did a plank on the wheel, but today we’re going to use it as intended with one small tweak. And friends, I have something shocking to report: it works.Read more…

How to Talk to Teens About Sexual Violence

Sending your kids off to college is a big parenting rite of passage; it can also be terrifying. Suddenly, instead of seeing them every day, you don’t know where they are, what they’re doing or who they’re with. Parents of teenage girls, in particular, worry about their safety during a time when the #MeToo movement has…Read more…

YouTuber turns the GameCube Switch Joy-Cons of our dreams into reality

This post was originally published on this siteFor practically as long as the Nintendo Switch and its removable Joy-Con controllers has existed, fans have been mocking up and wishing for Joy-Con-style GameCube controllers to use with the portable console. But hardware mod YouTuber Shank did more than just dream: he spent months turning the idea …

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Microsoft puts the pressure on Slack with first TV ad for Microsoft Teams

This post was originally published on this siteMicrosoft is unveiling its first TV commercial for Microsoft Teams this weekend. A 30-second ad will air during Sunday’s NFL playoffs, and will also be shown in the UK, France, and Germany next month. Dubbed “The Power of Teams,” the ad opens with boring business meetings, flip charts, …

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Moog’s new synth promises big bass in a pint-sized machine

This post was originally published on this siteImage: Moog Moog has officially announced a new synth called Subsequent 25 at this year’s NAMM in Anaheim, California. Replacing the adored Sub Phatty synth, Moog’s made several tweaks with the Subsequent 25 that make it capable of delivering even more powerful bass and thicker leads than its …

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The Garibaldi Is the Perfect Winter Brunch Cocktail

Great news, friends: it’s citrus season, my favorite fruit season. Some people go bananas for berries, but every winter I make it my mission to devour every clementine, satsuma, kumquat, and obscure lime I can get my hands on, while also exploring the wild world of citrus hybrids. It’s a particularly fun time to play…Read more…

Eaze’s struggles reflect falling VC interest in cannabis startups

Hello and welcome back to our regular morning look at private companies, public markets and the gray space in between. Yesterday, TechCrunch reported that Eaze, a well-known cannabis-focused startup, is struggling to stay in business amidst a cash crunch, leadership turmoil, banking issues and a business model pivot. It’s a compelling, critical read. The news, however, […]

Netflix will nearly double the number of French language originals

This post was originally published on this sitePhoto by Amelia Holowaty Krales / The Verge Netflix today signaled a significant new investment in France with the opening of its new Paris office and a content roadmap that will see the streaming service nearly double the number of French language originals it has produced so far. …

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EU lawmakers are eyeing risk-based rules for AI, per leaked white paper

The European Commission is considering a temporary ban on the use of facial recognition technology, according to a draft proposal for regulating artificial intelligence obtained by Euroactiv. Creating rules to ensure AI is ‘trustworthy and human’ has been an early flagship policy promise of the new Commission, led by president Ursula von der Leyen. But […]

Should You Subscribe to Peacock, NBC’s New Streaming Platform?

On Thursday, NBC made several announcements regarding its new streaming site, Peacock—its attempt at keeping up with streaming giants like Netflix and Hulu. But how do you decide where to subscribe among all of these options, assuming you can’t get access to a friend’s account? Below, everything you need to know about…Read more…

We’re blowing it with self-driving car safety reporting, Cruise says

This post was originally published on this sitePhoto by Andrej Sokolow/picture alliance via Getty Images Next month, California’s Department of Motor Vehicles will release the latest batch of reports from companies testing self-driving vehicles in the state. But the reports offer, at best, a flawed glimpse into the slow and often opaque process of testing …

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Disney is dropping ‘Fox,’ rebranding its acquired studio as 20th Century Studios

This post was originally published on this siteIllustration by Alex Castro / The Verge Disney’s landmark purchase of 20th Century Fox last year is complete, and now the company is looking to phase out the “Fox” branding in its new assets: the 20th Century Fox film studio is being rebranded to just “20th Century Studios,” …

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Nvidia’s entry-level raytracing graphics card now costs $50 less

This post was originally published on this sitePhoto by Stefan Etienne / The Verge If you’ve been waiting on a deal for Nvidia’s RTX 2060 desktop graphics card, the entry-level model in its lineup of raytracing-capable GPUs, an official price drop has been issued for the company’s Founders’ Edition model (via PC Gamer). It’s now …

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